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Agus Dwi Cahya
Universitas Sarjanawiyata Tamansiswa
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : Jurnal Pendidikan Ekonomi (JURKAMI)

 1 
PERAN TRUSTWORTHINESS, PERCEIVED RISK, DAN INFORMATION QUALITY TERHADAP CUSTOMER SATISFACTION DALAM PEMBELIAN ONLINE MONOKROMSTORE JOGJA Ida Bagus Nyoman Udayana; Agus Dwi Cahya; Rizqi Rukmana Putri
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 7, No 3 (2022): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v7i3.2074

Abstract

The industrial era 4.0 with technology used is increasingly sophisticated and in various fields so as to change people's lifestyles, they tend to prefer to use technology for transactions rather than going directly to shopping places. This study aims to determine the effect of Trustworthiness, Perceived Risk and Information Quality on Customer Satisfaction in purchasing Fashion Online at Monkromstore Jogja. This study uses quantitative research methods. The sample used for this study was 100 respondents. The sampling technique in this study is purposive sampling with the criteria that respondents have an account for online purchases at Monokromstore Jogja and respondents have made online purchases at Monokromstore Jogja. The results in this study indicate that Trustworthiness has a significant and significant effect on Customer Satisfaction on online fashion purchases at Monokromstore. Perceived Risk has a significant and significant effect on Customer Satisfaction on online fashion purchases at Monokromstore Jogja. Information Quality has no significant effect on Customer Satisfaction on online fashion purchases at Monokromstore Jogja. Trustworthiness, Perceived Risk, and Information Quality simultaneously have a significant effect on Customer Satisfaction in purchasing online fashion at Monokromstore Jogja
Co-Authors Abdul Aziz Suryadi ADEFIA RAMADONA Adi Nugroho Adit Raditya Aditya Julita Sari Ahmad Alfian Ihsan Ahmad Alfian Ikhsan Aini Marthasari Alfiatul Maulida Alfiatul Maulida Alifia Lintang Dharmanisa Aminah Aminah Ananda Prasastiningrum Andika Febri Suryawan Anggoro Wisnu Aji Anis Aprillia Sari Annisa Widilia Rahmawati Anugrah Sepnu Utama Apriyanto, Ari Aramintha Jacinda Puteri Arista Fajar Ningsih Asfarina Zahrotul Jannah Atma Fadna Rinaja Bernadetta Diansepti Maharani Candra Melania T Catur Harjo Catur Harjo Cut Khairunnisa Dandi Rukmana Dedi Muhamad Deki Kurnia Dewi Palupi Diany Damayanti Dimas Martha Dimas Martha Kusuma Dwi Agung Kriswanto Dyko Utomo Eka Budiyati Epsilandri Septyarini Epsilandri Septyarini Epsilandry Setyarini Erlin Keniya Ardinaya Erni Dwijayanti F. B, Mahdanito Fadhilla Ajeng Aqdella Fadhilla Ajeng Aqdella Faris Arya Wiratama Fauzin Annisa Fery Budi Setiawan Fidiastuti, Fitri Fitri Fidiastuti Fransizka Ayu Kristiani Fransizka Ayu Kristiani Friska Airin Yusvita Arvianti Gendro Wiyono Hanifa Dewi Febriana Hartati Dwi Nawastuty Hasya Fatharani Heditri Rachmawati Heni Nur Amrina Henny Welsa Herman Setiawan Hesthi Setyawati Icca Nur Annisa Ida Bagus Nyoman Udayana Ignatius Soni Kurniawan Indriyana Septiani Jothsia Lianus Kadek Isna Karina Alviyanti Kurniawan Mukti Wibowo Kuyun Lindasari Laeli Choerun Nikmah Lisa Anis Sawitri Lukito Oki H Lusia Tria Hatmanti Hutami M. Jurais Ardiansyah Made Reyvaldo Mahda F. B. Mahdanito F. B Malinda Sarah Sukma Martha, Dimas Meita Lulut Widyastuti Muinah Fadhilah Muinah Fadhilah Nadia Utami Nadya Adelin Natalia Dewi Fendal Niken Mayrenda Nikmah, Laeli Choerun Nonik Kusuma Ningrum Nova Sari Dewi Novita Sari NOVITA WULANDARI Ocsalino Damare Ocsalino Damare Ocsalino Damare Oktarias Fatmawati Pandu Sinawung Jati Permaisita Tiara Suci Pira Maulida Pira Maulida Prahadhita Nerissa Putri Pramudita Annisa Ramadhani Prasetianto, Singgih Prawita, Dika Putri Dwi Cahyani Putri Dwi Cahyani, Putri Dwi Putri Mentari Prahastiwi Rafael Erasdio Rama Yanuar Aldi Ratih Kusumawardhani Rejeki Sekar Dwifa Renita Carla Ramadhani Retno Dwi Pangesti Retno Wulandari Richardus Mosa Leke Riky Artya S Risal Rinofah Risal Rinofah, Risal Rista Ridhowasti Putri Rita Purnama Sari Rizka Dwi Astuti Rizka Zulfiana Putri Rizky Andrian Rizqi Rukmana Putri Salsa Bella Larasati Sandy Khristian Santy Pujaraniam Selvi Wahyuningsih Septyarini, Epsilandri Sheli Marselina Br PA Sherfina Tabatini Evany Shinta Noriyah Singgih Prasetianto Singgih Preasetianto Sinta Oktaviyani Siti Sumartiah Sri Hermuningsih Sri Rahayu Syahril Asfiah N Titi Juliani Ummi Sangidah Utama, Anugrah Sepnu Utami, Putri Dewi Verawati Agustina Veryan Tejo Prabowo Vivin Yuwansa Wahyu Dea Endarwati Wahyu Yulianingsih Willis Gita Kinasis Wisnu Purnomo Wulan Probo Bintari Yuli Endar Yani